Reference

Your Rights and Our Rules on mnn777

These legal terms set out how your mnn777 account is governed, how your personal data is handled, and what rules apply when you use our platform where local law permits.

Terms of UsePrivacy PolicyCookie PolicyAccount EligibilityData Retention Rules
mnn777 Your Rights and Our Rules on mnn777
LEGAL CONTACT PATHS

How to Reach Us About Legal Matters

If you have a question about these terms, a data access request, or a dispute over an account action, contact us through the channels below. Our support team handles legal and policy queries separately from general account help — use the subject line 'Legal Query' so your message reaches the right desk without delay.

Team online

Live Chat

Start a chat from your account dashboard. Use the subject 'Legal Query' and include your registered GCash or Maya number for faster identity confirmation.

Email Support

Send your query to our support address shown in your account settings. Attach any relevant screenshots and state whether it's a data request, dispute or policy question.

Account Help Centre

The Help Centre inside your account lists documented policy answers. Check there first — many data and cookie questions are answered without needing to open a ticket.

DATA AND ACCOUNT SECURITY

How We Protect Your Data and Account

Security and transparency are not optional extras — they are built into how your account functions from the first login. Here is how each key area works in practice, so you know exactly what we do with your information.

Data Handling

We collect only the information needed to operate your account: name, contact details and the GCash, Maya or InstaPay wallet you register. We do not sell your data to third parties.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can manage cookie preferences through the settings link at the bottom of any page.

Account Security

Every login triggers an OTP sent to your registered mobile number. If we detect an unrecognised device or location, the session is paused until you confirm via OTP before access is restored.

Data Retention and Deletion

Account records are kept for the period required under applicable law. Once that period ends, personal data is deleted or anonymised. Submit a deletion request through live chat with your account email.

Common Legal and Policy Questions

These are the questions our support team sees most often about legal matters, data rights and account rules. Each answer reflects our actual policy — not a placeholder.

Account access depends on local law and is available only where permitted in the Philippines. You must meet the eligibility age and residency conditions that apply in your jurisdiction before registering.

Philippine financial regulations and our own anti-fraud rules require that the e-wallet used for deposits and withdrawals belongs to the registered account holder. Name mismatches trigger a manual review that delays transactions.

Send a data access request via live chat or email using the subject line 'Data Request'. Include your registered email and GCash or Maya number. We process requests within the timeframe required by applicable law.

Yes. Submit a deletion request through live chat. We will delete or anonymise personal data once any legally required retention period has passed and your account balance has been withdrawn to your linked e-wallet.

We publish a notice on your account dashboard before the effective date. If you continue using the platform after that date, you accept the updated terms. Closing your account before then is also a valid option.

We use session and analytics cookies. Session cookies are required for login to work; analytics cookies can be switched off via the cookie settings link at the bottom of any page without affecting your account access.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.